Ongoing support
PENZAI Care
An ongoing service providing support, maintenance and optimisation for the AI solutions and automations built by PENZAI.
from €99/month
The problem it solves
After go-live, automations and AI solutions need looking after: software changes, processes evolve and issues must be fixed quickly.
Concrete benefits
- Solutions monitored and maintained over time
- A technical point of contact when needed
- Automations optimised as the company grows
- Predictable monthly costs
What's included
- Technical support
- Solution monitoring
- Maintenance
- Automation optimisation
- Periodic reports
- Three plans: Essential, Business, Enterprise
Plans
Ongoing support, maintenance and optimisation of the AI solutions and automations built by PENZAI.
PENZAI Care Essential
€99/month
- Basic technical support
- Monitoring of installed solutions
- Periodic check
- Small maintenance tasks
PENZAI Care Business
€249/month
- Everything in Essential
- Priority support
- Automation optimisation
- Periodic report
- Improvements within an agreed number of hours
PENZAI Care Enterprise
€499/month
- Everything in Business
- Ongoing management of AI solutions
- Periodic technical consulting
- Priority on interventions
- Technology roadmap planning
- Reports and performance review
Software licences, infrastructure and AI usage costs are excluded and specified separately.
See PENZAI Care detailsHow it works
- 1
Choose the right plan
- 2
Take over the installed solutions
- 3
Monitoring, checks and interventions
- 4
Reports and, in higher plans, roadmap planning
Who it's for
Companies with AI solutions or automations built by PENZAI that want to keep them efficient over time.
Frequently asked questions
What isn't included?
Software licences, infrastructure and AI usage costs: these are specified separately.
Can I change plan?
We discuss it on the call: the plan is chosen based on the installed solutions and the company's needs.
Let's talk about your project
Tell us about your project. We'll work out together the best solution for your company, with no commitment.